At McChocallates, we take pride in delivering high-quality chocolates and confectionery. Due to the perishable nature of our products, we do not accept returns or exchanges.

Refund Eligibility
Refunds are only applicable in the following cases:

The product received is damaged or defective due to transit issues.

The wrong item was delivered.

The order was not delivered due to our fault.

Refund Process
Customers must report any issue within 24 hours of delivery by emailing mcchocallates@gmail.com with:

Order details

Clear photos of the product and packaging

Upon verification, a refund will be processed and credited within 7-10 business days to the original payment method.

Non-Refundable Situations
Change of mind after purchase.

Incorrect address provided by the customer.

Delayed delivery due to unforeseen circumstances beyond our control.

Contact Us
For any queries, reach out to us at mcchocallates@gmail.com or call +91 9182537703.